Archive for January, 2016

Email Management Strategies From Top CEOs – Week 3

When you receive almost 150 work emails every day, your inbox can quickly become the bane of your existence. So how do top CEOs like Bill Gates and Tim Cook manage their overwhelming inbox flux?

This week, we’ll discuss how Jeff Bezos manages email with just adding one character and how Arianna Huffington has just 3 simple rules:


Amazon CEO Jeff Bezos forwards pressing emails with one added character

When a customer emails Bezos to complain about something Amazon-related, which they can very easily do, Bezos often forwards the message to the appropriate person at the company, adding just one character: “?”

“When Amazon employees get a Bezos question mark email, they react as though they’ve discovered a ticking bomb,” Businessweek reported in 2013. “They’ve typically got a few hours to solve whatever issue the CEO has flagged and prepare a thorough explanation for how it occurred, a response that will be reviewed by a succession of managers before the answer is presented to Bezos himself.”


Huffington Post cofounder Arianna Huffington has three email no-nos

Huffington has three simple rules for email:

  1. No emails for half an hour before bed
  2. No rushing to emails as soon as she wakes
  3. No emails while she is with her children

“The last time my mother got angry with me before she died was when she saw me reading my email and talking to my children at the same time,” Huffington wrote in her book, “Thrive.” “… being connected in a shallow way to the entire world can prevent us from being deeply connected to those closest to us — including ourselves.”


Next week, we’ll show you the email habits of Zappos CEO, Tony Hsieh, and Birchbox cofounder, Katia Beauchamp. Stay tuned.

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Email Management Strategies From Top CEOs – Week 2

CEOs of some of the largest companies in the world receive hundreds of emails a day. They must have some systems in place to manage this mountain of mail.

This week we’re going to show you some of the common steps that these CEOs may take to have a healthy inbox:


[I]t’s all about the content of the email that determines how it would be handled. They are humans, they get notifications of new mail, and assuming they’re near their device, they will see it firsthand like the rest of us. Back to the content of the email they receive. I make these assumptions:

  • Direct communication with other leaders of the company, employees, relevant partner companies, important service providers, and of course financial/banking matters. I’d also assume even government and other national and international matters.
  • Basic filters for newsletters, list emails from companies/competitors they’re interested in, and other subject matters they follow.
  • Pre-written personal responses for some frequent inquiries: Can you attend my conference, talk to me on the phone about my project, mentor me, or some other general ask […]. These are replies they can copy/paste from drafts, Evernote, or whatever tool of choice.
  • Forward to the appropriate person. Often times, emails are sent to these figures misguidedly. There are plenty of people who work for them who are far more suited to reply.
  • Personal Assistant(s). For things like scheduling meetings, phone calls, events, and other things that said recipient wants to actually take part in, they are unlikely to coordinate the logistics personally. This is where they may confirm something by email and then pass off to a PA to handle the details. A PA may also convert verbal responses into email responses for convenience and speed.
  • Multiple email addresses. I am less sure of this one, but I’d guess that they have an email address that’s easy enough to guess that they do monitor ( that follows the above protocol that receives a bulk of it. Then, they probably have a secondary company email that is strictly private or even perhaps limited to company and authorized sender list only for what I’ll call “daily biz”. And of course lastly, one or more personal email addresses to communicate with family and others.

In summary, it’s all about what the content of the email is and that will determine any number of filters as to how it’s handled.


So there you have it! Those are some of the common ways that CEOs may deal with their email. For more, visit

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Email Management Strategies From Top CEOs – Week 1

We’ve shown you how to make sending emails more efficient with our ‘Email Templates’ series. But what do you do with all those emails you receive?

Starting this week, we’re going to show you how some of the Top CEOs manage their email and how that can help you as well!

This week we see how New York-based entrepreneur, Nat Turner, manages his email by prioritizing what needs his attention:


“Generally, my strategy is to archive anything that does not need immediate attention so that every item in my inbox represents something that I need to do. This departs from some people’s strategy of using read vs. unread to denote items needing attention. I personally like to keep things clean and as such use the Archive function for inbox management frequently (I’d go crazy if I saw 4,300 messages in my Inbox like most people keep).”

It could also be that by this point you know all the tricks. You’ve read all our articles, you’ve delegated, created filters, refused to look at it between the hours of 2 and 4, or have just shut it straight off. But as NPR’s All Tech Considered points out, “remember that overload is a matter of perspective.”

“We could also say when we walk out the front door of where we live, ‘Oh my gosh, there’s so many blades of grass, I have lawn overload,” says Stone. “It’s really all about what’s our point of view on it? Are these things really flying at us, or are we not making the choices we need to make?”


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We’ve got a lot more ways that you can learn to manage your email, all from some of the top CEOs in the World. Stay Tuned!

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The Global Economy in December

In the aftermath of the US Federal Reserve’s (Fed’s) first interest rate hike in almost a decade last month, the focus was shifted to rising debt and capital outflows in emerging nations. Some, including the IMF, believe that the worst may be over for emerging nations. However, data for the second half of 2015 shows that portfolio flow to emerging markets were at their weakest since the financial crisis. Yet emerging markets, forced to choose between stimulating growth and limiting capital outflows, may not raise their own interest rates to combat these outflows.

Emerging market debt, which accumulated over the last 6-years of low borrowing costs, has reversed its momentum. Emerging market companies now face the daunting prospect of repaying all that they borrowed, with some issuers facing default. To make matters worse, many emerging nations are likely to experience a rating downgrade from either Moody’s, S&P or Fitch ratings, potentially increasing the premium on their assets. However, emerging markets have not been blind to their situation. They are expected to reduce their issuances of Euro and Dollar bonds this year, after a 29% fall in 2015. The 12 biggest emerging markets, excluding China and countries with pegged currencies, have even maintained their reserves at $2.8 trillion in 2015, choosing to allow their currencies to depreciate amid capital outflows.

Oil prices fell to an 11-year low on fears that the global supply glut could worsen in the months to come, with particular emphasis on Iran’s impact on supply after sanctions are lifted. The lower oil prices have roiled many Middle Eastern markets, with equities in those markets falling to their lowest since 2009.

In the East, China has had a rocky start to 2016, as its stock market fell 7% twice in the first week of trading for the year, triggering its newly installed circuit-breakers. The falls were heralded by weak manufacturing data in December, hinting that the Chinese slowdown had longer to run. Analysts predict that, due to high levels of debt in Chinese companies, the stock market could fall by 27% this year. Furthermore, renewed weakness in the Chinese Yuan has prompted fears of a currency war erupting between China and its Asian neighbours.

China’s slowdown, together with rising rates in the US, are feeding uncertainty and raising the risks of economic vulnerability. For these reasons, the IMF sees “disappointing” global growth in 2016.

Track Your Commitment, Not Progress, to Achieve Your Resolutions

Well, it’s that time of the year again. Today, you’ll probably be one the many who set themselves goals for the rest of the year. But, whatever goals you’ve set, it may be better for you to track your commitment, rather the progress you’ve made, towards that goal.

Here’s how you can avoid the progress trap when achieving your new year’s resolutions:


It’s standard advice to track what steps you have accomplished towards your goal. But that progress can trick you into thinking you can get away with cheating now. Avoid “the progress trap” by questioning your commitment to the goal.

In his New Year’s Resolutions Guidebook, Chris Bailey takes this lesson from The Willpower Instinct. Since tracking progress can trick your brain into cheating, stop looking at it as progress:

View your actions as evidence that you are committed to your goal. After you make positive steps toward a goal, ask yourself: “how committed do you feel toward that goal?” Don’t ask yourself how much progress you’ve made toward it.

Monitoring your progress is good, but you need to keep your eye on the big prize. So to think in terms of the larger goal, question your commitment to the goal, don’t count the small steps.


Want to know more, check out the full article here:

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